Privacy Policy

1. Introduction

Welcome to FirestickIPTVUK.com ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you place an order or contact us. The personal information we collect includes the following:

• Personal Identifiers: Your full name, email address, and WhatsApp number.
• Order Information: The subscription plan you select and any notes you provide (such as device type or MAC address).
• Technical Data: Your IP address and country, which are collected automatically when you place an order or send a message.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Your Orders: To fulfill your subscription request and deliver your account details.
• To Communicate With You: To send you order confirmations, account details, payment information, and to respond to your inquiries via our contact form.
• For Security and Fraud Prevention: To monitor for and prevent fraudulent activity.
• To Improve Our Services: To understand how our users interact with our website and to improve our offerings.

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

6. Third-Party Services

We may use third-party services such as Google Analytics to help us analyze website traffic. These services may use cookies and similar technologies to collect information about your use of the website.

7. Your Privacy Rights

Depending on your location, you may have certain rights under applicable data protection laws. These may include the right to (i) request access and obtain a copy of your personal information, (ii) request rectification or erasure; and (iii) object to or restrict the processing of your personal information.

8. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.

9. Contact Us

If you have questions or comments about this policy, you may contact us or email us directly at support@firestickiptvuk.com.